Admin Instructions
The instructions below require access to the Digital Identity Management platform.
Create new accounts
Creating new user accounts can be done in two ways:
- Via FORM:
Move to page Users , select the institution where the user will be added and from the menu
Actions select: 'Add a new User'
- You will be asked to fill in the fields: First Name, Last Name, Email and Tax Identification Number.
- Once the new user is created, an activation email will be sent to the email address provided during registration.
- Via CSV upload:
Move to page Users , select the institution where the user will be added and from the menu
Actions select: 'Upload users from a CSV file'
- It will be sufficient to select the .csv file to be used and wait for users to upload.
- At the end of the procedure it will be possible to download a file containing the outcome of the upload.
Please Note:
- The creation of users produces the sending of an email to the entered users to activate their new accounts.
Account Management
To manage a user account at your institution find the user on Users and click on Details.
Multi-Factor Management
If a user at your institution requests a second authentication factor, it must be approved by an institute administrator.
Each user can have up to two types of second factors: TOTP via app and/or OTP via email.
Administrators must revoke a second factor if it has been lost or if the account is suspected to be compromised.
To perform these actions, find the user on Users and click on Details,
then, in the row Second factor authentication , the buttons to approve or revoke the second factor will be available.